Relaynexa – WhatsApp E-commerce Customer Support Automation

About the Project

Relaynexa is a WhatsApp-first customer communication and support automation platform for DTC e-commerce brands. The system is designed to answer product, stock, order, shipping, return and customer support questions through controlled AI-assisted workflows. It focuses on reliable answers, business data validation, safe escalation, customer-specific catalog handling, and reducing repetitive support workload for online stores.